General Manager – Storm Restoration Services
Job Description
We are seeking a dynamic and experienced General Manager to lead our storm restoration operations and drive the success of our regional team. This leadership role is responsible for overseeing day-to-day business operations, aligning field teams, managing sales and production goals, and ensuring top-tier service delivery across all departments.
Key Responsibilities:
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Oversee and manage daily business operations including sales, production, and administration
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Lead and mentor department heads, project managers, and office staff
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Implement company policies, procedures, and best practices to maximize efficiency and compliance
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Track and analyze key business metrics and drive performance improvements
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Manage budgets, forecasts, and profitability targets
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Ensure compliance with insurance, safety, and legal requirements
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Coordinate large-scale storm deployment strategies when needed
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Act as the key point of contact for clients, contractors, and insurance partners
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Resolve escalated client concerns and operational issues with professionalism and urgency
Qualifications:
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5+ years of leadership experience in the construction, restoration, or insurance-related industry
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Proven experience managing teams, setting KPIs, and meeting revenue goals
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Strong knowledge of storm restoration processes, insurance claims, and construction workflows
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Excellent leadership, organizational, and interpersonal skills
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Strong understanding of budgeting, forecasting, and operational reporting
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Proficiency with CRM, project management, and estimating software (e.g., Xactimate)
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Valid driver’s license and ability to travel as needed
Preferred Skills:
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Experience in scaling restoration or roofing companies during CAT events
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Familiarity with OSHA standards and construction compliance
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Background in both sales and production is highly valued
Job Type: Full-Time
Compensation: Competitive salary + performance bonuses
Location: On-site with regional travel as needed